FAQ
Frequently Asked Questions
What Is My Wellness Wallet?
My Wellness Wallet is a combination of a thoughtful gift card (called the Therapy Care Card) that promotes mental health and wellness by making therapy more accessible and a platform that helps people match with an appropriate therapist . The Therapy Care Card can be used to pay for mental health therapy sessions, providing individuals the opportunity to invest in their emotional well-being with professional support. We offer a robust network of therapists who gladly accept the Therapy Care Cards listed on the My Wellness Wallet page to make getting started that much easier.
Who will be helping me?
Your therapy sessions will be held with mental health professionals who meet the highest standards of qualification and experience.
Who will be helping me?
Your therapy sessions will be held with mental health professionals who meet the highest standards of qualification and experience.
Therapists accepting My Wellness Wallet include experienced, licensed professionals such as:
Licensed Mental Health Counselors (LMHC)
Licensed Clinical Social Workers (LCSW)
Licensed Professional Counselors (LPC)
Licensed Marriage and Family Therapists (LMFT)
Licensed Psychologists (PhD/PsyD)
Therapists are qualified and licensed by their respective state boards and have extensive experience in their fields.
How are therapists verified?
Each therapist is thoroughly vetted to ensure they are licensed and in good standing. Verification involves checking their credentials, licensure, and professional background to provide high-quality care to clients.
How much does it cost?
The cost of therapy varies depending on the therapist and location. My Wellness Wallet is a flexible payment solution, making therapy more manageable without requiring upfront full session fees. Simply apply your gift card balance when booking a session.
Is My Wellness Wallet right for me?
My Wellness Wallet is a great option if you or someone you care about is looking to:
Improve overall mental health
Cope with life’s challenges
Seek support from a licensed professional It’s a flexible way to encourage wellness while empowering individuals to take charge of their mental health.
What if I don't want to use my gift card?
The best part about My Wellness Wallet is that it’s 100% transferrable! If you decide not to use the gift card yourself, you can pass it along to someone else who might benefit. It’s a gift that keeps on giving.
How do I use My Wellness Wallet?
Redeeming the gift card is simple: Choose a licensed therapist or mental health provider who accepts My Wellness Wallet.Book your session and apply the gift card balance during payment. It’s easy, flexible, and designed with your convenience in mind.
Can I use My Wellness Wallet for virtual therapy?
Absolutely! My Wellness Wallet can be used for both in-person and virtual therapy sessions, giving you the flexibility to access therapy wherever and however it works best for you.
Is My Wellness Wallet web accessible for disabled users?
Yes! My Wellness Wallet supports therapy services that strive to meet Web Content Accessibility Guidelines (WCAG) to ensure an inclusive experience for everyone.
How long can I use My Wellness Wallet?
There’s no pressure to use it immediately. You can apply My Wellness Wallet to eligible therapy sessions at any time, as long as the card remains valid, and the balance is available.
Can I combine My Wellness Wallet with health insurance or HSA/FSA benefits?
In some cases, you may be able to combine the gift card with eligible HSA/FSA benefits or use it in addition to health insurance. Check with your therapist or provider for details.
If I purchase a Therapy Care Card, is my purchase and information confidential?
Our platform has functionality that protects your purchase and your confidential information.